Terms and Conditions
Competitions & Promotions
Terms and Conditions related to competitions and promotions administered by Melbourne & Olympic Parks.
Guest Survey Competition
Promotion Details
Promoter
Melbourne & Olympic Parks Trust ABN 9502 391 5528
Promotion Period
The Promotion starts at 12:00pm AEDT on Monday 1st July 2024.
The Promotion closes at 11:59pm AEDT on Friday 6th December 2024. No entries will be accepted after this time.
Relevant State(s)
Victoria
Entry Restrictions
Entry is open to residents of Victoria aged 18 years or older at the commencement of the Promotion (Eligible Entrants).
Verification Requirements
The Eligible Entrant agrees and acknowledges that they have read these Terms and Conditions and that entry into the Promotion is deemed to be acceptance of these Terms and Conditions.
Entry Procedure
To enter the Promotion, Eligible Entrants must:
1. purchase a ticket to an event at Melbourne & Olympic Parks during the Promotion Period;
2. opt-in to receive correspondence from the Promoter;
3. based on the event attended*, those that have opted-in may receive an email with a link to an Online Guest Survey after they have attended the event;
4. complete (in full) the Online Guest Survey; and
5. provide your contact details (including email address), to go into the Draw.
*Only select events will receive the Online Guest Survey (not all events will be sent the survey post-event)
Maximum Number of Entries
There is a maximum of one entry per event attended per Eligible Entrant during the Promotion Period. If an Eligible Entrant is found to be in breach of this condition, they will be automatically disqualified from the Promotion.
Draw Details
Date: Tuesday 10th December 2024
Time: 9:30 AEST
Location: M&OP Head Office, Olympic Boulevard, Melbourne Draw
Method: Random computer selection (Draw)
Prize Details
One winner will receive an Experience Gift Pack (Prize), comprising:
– 2 x tickets to a Sport or Entertainment Event of the winner’s choice; and
See “Prize Restrictions/Exclusions” for further detail on the Prize.
Total Prize Pool
Up to $600.00 excl GST
Prize Restrictions/Exclusions (if any)
By entering, the winner agrees to comply with the conditions in conjunction with the Promotion, including:
Sporting Event and Entertainment Event conditions:
– The Prize will be issued to the winner via email within five days of the draw.
– Prize must be claimed for sporting events and entertainment events held between 16th December 2024 and 16th December 2025 at the following venues: AAMI Park, Rod Laver Arena, John Cain Arena and Margaret Court.
– If the total of the 2 x sport or entertainment ticketed events cost more than $600 excl GST, the winner will be responsible for the difference in cost.
– Tickets can be redeemed via email to [email protected]. The winner will receive a reference number to be quoted at time of redemption.
– If the Prize hasn’t been claimed in full by 16th December 2025, then the winner forfeits any remaining Prize.
– Ticket allocations are subject to availability at the time of redemption.
– This Prize does not provide the winner with access to tickets to the 2025 Australian Open.
– The winner must comply with all relevant conditions of entry to each venue and event.
Notification
The winner of the Draw will be notified by email within 2 business days of being drawn.
The winner will have their name published on the website www.mopt.com.au/terms/ by Monday 16th December 2024.
Once notified, the prize will be sent to the Winner(s) via email to the address provided in response to the notification email (or as otherwise set out above).
Prize Claim Date
10:00am Monday 27th January 2024.
If the Prize is not claimed by the Prize Claim Date, an alternative winner may be drawn by the Promoter and awarded the prize at 10:00am Friday 29th January 2024.
The winner of the previous Guest Survey Competition was Kelli Moylan.
Promotion Terms and Conditions
1. These terms and the Schedule form the Term and Conditions of Entry for this Promotion, and set out all of the information you need to know regarding this Promotion. Capitalised terms have the meaning given in the Schedule, unless otherwise stated. If there’s any inconsistency between these terms and the Schedule, then what’s in the Schedule is correct.
2. By submitting your entry, you agree that these Terms and Conditions apply to your entry.
3. Any updates to these Term and Conditions will be published on the website https://mopt.com.au/terms/, and may be subject to regulatory approval.
4. The eligibility requirements for this Promotion are set out in the Entry Restrictions. Directors, managers, employees, officers, agents and contractors of the Promoter (as set out in the Schedule), and their immediate families (ie spouse, partner, parent, grandparent, natural or adopted child, and sibling (whether natural or adopted by a parent)) are ineligible to enter.
Entry Requirements
5. The Promoter reserves the right to verify the validity of entries. The Promoter reserves the right to disqualify any entrant for tampering with the entry process or for submitting an entry which is not in accordance with these Terms and Conditions. The Promoter may in their absolute discretion require that the individual provide photographic identification or some other acceptable form identification or proof of age before awarding the prize.
6. The Promoter will not accept entries which are incomplete, illegible, or which are generated by computers or other automated means.
7. If the Promotion cannot run for reasons beyond the Promoter’s control (for example, infection by computer virus, mobile network failure, bugs, tampering, unauthorised intervention, fraud, or technical failures), the Promoter reserves the right to cancel, suspend, modify or terminate the Promotion (subject to regulatory approval). If that happens, the Promoter will select a winner from Eligible Entries received at the time.
8. All decisions made by the Promoter regarding any aspect of the Promotion are final, and no correspondence will be entered into.
Draw details
9. Draw Details are set out in the Schedule. The Promoter will notify winners, and publish their names, in accordance with the Notification and Publication of Winners information set out in the Schedule.
10. This is a game of chance. Skill plays no part in the draw.
Prizes
11. The prize(s) are set out in the Prize Details and are subject to any restrictions specified in the Prize Restrictions/Exclusions (or as otherwise reasonably notified by the Promoter to a prize winner).
12. Prizes must be collected in accordance with the Schedule.
13. Unless expressly stated in the Schedule, the prize(s) do not include any ancillary costs, fees, charges or expenses associated with redeeming the prize, including (but not limited to) any transport, food and beverage and/or accommodation costs etc. These are the responsibility of the winner(s).
14. Prize values are accurate as at the commencement date of the Promotion. Any variation after that date is beyond the Promoter’s control.
15. Prizes are not transferable, exchangeable or redeemable for cash. If for any reason a prize is not available, the Promoter will substitute it for another prize of equal or higher value in our discretion (subject to regulatory approval if required).
16. If you are a winner, you are responsible for your use of the Prize, including complying with all relevant laws and any applicable terms and conditions of use.
17. If it is specified that a prize must be taken on a specific day or during a specific time period, and the prize winner is unavailable or unable to partake in the prize on that day / time period, that prize will be forfeited in full and no substitute prize or compensation will be offered. In these circumstances, the Promoter may (in its sole discretion) re-draw the prize.
18. If (having made reasonable efforts) the Promoter cannot contact a prize winner, or if any prize is not accepted or claimed by the Prize Claim Date, that prize winner’s entry will be deemed invalid, and the Promoter reserves the right to distribute unclaimed prizes to a new person chosen at random in accordance with the Schedule.
19. At the Promoter’s request, prize winners (and their companion(s), if applicable) must sign (or ensure that their parent/guardian signs) an indemnity and exclusion of liability form provided by us. If a winner (or their parent/guardian) does not sign that form within the time specified by us, they will not be able to participate and that winner’s entry or prize claim will be declared invalid.
Personal Information and Privacy
20. All entries become the property of the Promoter and may be used for promotional purposes, subject to the Promoter’s Privacy Policy.
21. By participating in this Promotion, you understand and agree that the Promoter may use and disclose the personal information provided by you for the purpose of conducting the Promotion and for any of the purposes set out in the Promoter’s Privacy Policy (available at https://mopt.com.au/privacy/). The Promoter may use your personal information for direct marketing purposes, unless you opt out (which you can do at any time in accordance with the Promoter’s Privacy Policy). You can request to access, update or correct any personal information the Promoter holds about you by writing to the Promoter at Melbourne & Olympic Parks Trust, GPO Box 4611, Melbourne, VIC, 3001 or sending an email to [email protected].
22. If requested by us, each winner must participate in all promotional activity (such as publicity and photography) surrounding the winning of the prize, free of charge. If you are a winner, you consent to the Promoter using your name, likeness, image and/or voice (including photograph, film and/or recording of the same) in any media for an unlimited period without compensation for the purpose of promoting this Promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by us. If you are under 18 years of age, your parent or guardian must give the Promoter this consent on your behalf.
General
23. The Promoter is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this competition, or for any technical error that may occur during the administration of this competition. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
24. You acknowledge that there may be inherent risks in some aspects of the Promotion or the prize and that participation in the Promotion or the Prize may involve participating in
dangerous activities. By entering this Promotion and/or accepting the prize, you accept that risk for yourself and for your companion(s) (if applicable).
25. You will be responsible for any tax liability associated with a prize. The Promoter accepts no responsibility for any tax liabilities that may arise from winning a prize.
26. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence) for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these conditions of entry; (e) any tax liability incurred by a winner or entrant; (f) participation in the promotion and/or (g) redemption of the prize.
27. These Promotion Terms and Conditions are governed by the laws of Victoria.
The winner of the previous Guest Survey Competition was Kelli Moylan.
Billie Eilish Superbox Experience
Promotion Terms & Conditions
These terms and conditions apply to the promotion offered by Melbourne & Olympic Parks (ABN 95 023 915 528 ) (M&OP) for the opportunity to experience Billie Eilish’s Hit Me Hard and Soft Tour in a Rod Laver Arena Superbox (Promotion).
- Eligibility
This promotion is open to all current and new Centrepiece customers (Participants) who are 18 years of age or older, have a valid Australian Business Number (ABN) and have booked an event at the Centrepiece Grand Hall (which includes signing the relevant hiring agreement and paying the required deposit) at Centrepiece between 12 August and 31 December 2024
- Promotion Period
The promotion beings on 12 August 2024 and will end on the allocation of the final and 5th Superbox (Promotion Period).
- How to enter
- To participate in the Promotion, Participants must:
- Book an event at the Centrepiece Grand Hall before the end of 2024 that meets the required minimum spend (Event)
- Pay the holding deposit for the Event by the date specified in the hiring agreement but no later than close of business on 31 December 2024.
- All participants acknowledge and agree that the allocation of superboxes will be on a first come, first serve basis. This means that the superbox allocation for the Promotion will be reserved for those participants who book their Event and pay the required deposit first.
- Superbox allocations will only be finalised for the Participant upon receipt of the required deposit.
- If the successful Participant cancels the confirmed Event at any time, they will no longer be considered eligible for the Promotion and all benefits associated with the Promotion will be forfeited by the participant upon cancellation.
- SUPERBOX EXPERIENCE
- The promotion gives participants the opportunity to experience Billie Eilish’s Hit Me Hard and Soft Tour in a Rod Laver Arena Superbox (Superbox Experience).
- Catering is not included in the Superbox Experience however, it is a requirement that the successful Participant arrange catering through Rod Laver Arena’s resident caterer for a minimum of 12 guests partaking in the Superbox Experience.
- If the Billie Eilish tour is cancelled or rescheduled for any reason, M&OP will arrange for the Superbox Experience to be allocated to another event at any arena or stadium in the M&OP precinct at M&OP’s discretion.
- The Superbox Experience is non-transferable, non-exchangeable and is not to be onsold.
- Selection and notification
- If the Participant is selected for the Superbox Experience, M&OP will send the Participant an email confirming that they have been successful in winning the Superbox Experience (Selection Email).
- To claim the Superbox Experience, the Participant must respond via email within 5 business days of receiving the Selection Email confirming acceptance of the Superbox Experience and their acknowledgement of these terms and conditions.
- If the written confirmation as required by clause 5(2) is not provided by the Participant, the Participant acknowledges and agrees that M&OP may allocate the Superbox Experience to another Participant.
- Privacy
Any personal data relating to participants will be used solely in accordance with current privacy and data protection legislation and will not be disclosed to a third party without the Participant’s prior consent.
- Limitation of Liability
In no event shall M&OP be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with your participation in the Promotion and use of the Superbox.
- GENERAL
- M&OP reserves the right to cancel, suspend or amend the Promotion
- In the event of any dispute regarding the terms and conditions, conduct, results, and all other matters relating to this Promotion, the decision of M&OP shall be final.
- M&OP is not responsible for any technical, hardware, or software failures, lost, faulty, or unavailable network connections, or difficulties of any kind that may limit or prohibit any Participant’s ability to enter the Promotion and comply with these terms and conditions.
- GOVERNING LAW
These terms and conditions are governed by the laws of Victoria. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Victoria.
- CONTACT
If you have any questions or concerns about these terms and conditions, please contact us at [email protected] or 03 9286 1327.