Guest Information

Melbourne & Olympic Parks is in the heart of Melbourne, ideally situated for public transport and readily accessible from any direction. 

Getting to Melbourne & Olympic Parks 

Main entrances for all venues are located via Olympic Boulevard or Batman Avenue. For major events public transport is the most effective way of getting to the precinct, with trams, trains and buses all operating in the area. 

Melbourne & Olympic Parks is a 10 minute walk from the CBD via Birrarung Marr and the Tanderrum Bridge. Check out our precinct map for further details on our location. 

Public Transport 

Public Transport operates frequently throughout the precinct. The route 70 tram provides easy access to all venues, with Richmond Station and Flinders Street Station both within walking distance. 

Car Parking 

All Melbourne & Olympic Park venues are serviced by the Melbourne Park multi-level car park at Entrance D, Olympic Boulevard. 

Limited car parking is sometimes available in the Northern Carpark from Entrance A, Batman Avenue. If you’re going to drive, we always suggest planning your parking ahead of time, and pre-booking online to secure your spot. 

Cycling 

We encourage guests to cycle to our precinct. Bicycle parking is available outside Rod Laver Arena and Melbourne Arena, along Olympic Boulevard. 

Cyclists must provide their own locks, and Melbourne & Olympic Parks is not responsible for any loss or damage to bicycles secured on site. 

Accessibility 

We’re committed to ensuring our venues are safe, comfortable and accessible for all guests. All of our venues have accessible seating and are equipped with lifts and ramps to ensure you can move around safely. 

Wheelchair bays and accessible seating must be pre-booked through the Melbourne Park Accessible Seating service:

  • Reach them by phone on 03 9286 1208; 
  • Submit a request to be contacted online by clicking this link. The Melbourne Park Accessible Seating team will contact you to finalise the transaction. 

If there’s still availability, you can also get your tickets on the day from the accessible ticket window at Rod Laver Arena Forecourt Box Office.  

If you have booked standard seating, but have an accessibility requirement, please let us know as soon as possible by calling the Melbourne Park Accessible Seating service. If you arrive at an event with an accessibility requirement which was not accounted for at time of booking, our team will do what they can to re-locate you to an appropriate area, however this may not always be possible.

Please note all aisles in Rod Laver Arena are fitted with handrails to assist you in accessing your seat.

Guest services 

We’re committed to ensuring all guests have the best experience at our venues by providing: 

  • Free cloaking at each venue 
  • Anti-social text messaging lines 
  • Water fountains and free drinking water available at bars 
  • A range of food outlets 
  • Online lost and found 

Melbourne Park Redevelopment 

We’re currently undergoing a major redevelopment, which will see our facilities continue to improve for the millions of guests who visit our precinct every year. 

As we’re in the middle of significant works, some access routes through the precinct might change from time to time. For your safety stick to designated pathways and follow signage. If you see something that’s not quite right, please let us know

Tickets to our events 

Ticketek Australia is the main seller of tickets to events at our venues, but Ticketmaster is the only authorised seller of tickets for the Australian Open. Guests who purchase tickets from any other outlet may not be granted entry to events. 

Our guide to avoiding ticket scams will provide you with important information safely purchasing tickets to our events. 

We do not support the re-sale of tickets outside of the Ticketek Marketplace. Guests trying to use our social media channels to on-sale tickets may have their posts removed.