Accessibility Information

ACCESS

Guests with reduced mobility can get to the arena via Olympic Boulevard or the Rod Laver Arena and John Cain Arena tram stops. You can see where these are located on the map of the precinct

There are ramps throughout the site, as well as lifts in all venues, and all turnstiles have an accessible entry option for those who may need it.  

PARKING

Accessible parking is booked through Ticketek via their Accessible Seating Hotline: (03) 9286 1208.

We would recommend booking parking in advance to avoid disappointment.

Reduced mobility guests visiting Rod Laver or Margaret Court Arena by car can be dropped off in the Northern car park via entrance A (Batman Avenue). Please note: all visitors have 20 minutes to drop off guests to the arena, after which time you may be charged.

For those with reduced mobility visiting John Cain Arena, there’s a designated drop off zone directly in front of the venue on Olympic Boulevard.

For AAMI Park, access to the stadium for those with reduced mobility is via Olympic Boulevard located here.

You can find passenger drop-off areas at entrance E (for gate 5 or 7) and entrance F (for gate 4 or 2). Please note: there is strictly no parking unless you have pre-booked as this area is designated for drop off only.

DROP OFF AREAS

Reduced mobility guests visiting Rod Laver or Margaret Court Arena by car can be dropped off in the Northern carpark via entrance A (Batman Avenue).

All visitors have 20 minutes to drop off guests to the arena, after which time you may be charged. 

For those with reduced mobility visiting John Cain Arena, there’s a designated drop off zone directly in front of the venue on Olympic Boulevard. 

For AAMI Park, access to the stadium for those with reduced mobility is via Olympic Boulevard – there is no other access. You can see where this is located on the map of the precinct

You can find passenger drop-off areas at entrance E (for gate 5 or 7) and entrance F (for gate 4 or 2). There is strictly no parking – it's drop off only here.

LIFTS

Lifts are available in each arena and the Eastern Plaza Car Park. Braille buttons are available on lifts. Arena internal lifts have customer service team members in them to welcome and assist patrons.

Note: Due to COVID-19 restrictions, only two guests are permitted per lift.

TICKETS & SEATING

Wheelchair bays and accessible seating must be pre-booked through the Melbourne Park Accessible Seating service:

  • Reach them by phone on 03 9286 1208;
  • Submit a request to be contacted online here.

The Melbourne Park Accessible Seating team will contact you to finalise the transaction. If there is still availability, you can also get your tickets on the day from the accessible ticket window at the venue's Box Office.

VENUE ACCESSIBILITY

All venues have wheelchair accessible seating bays. These bays have wheelchair space with a seat free alongside for a friend or relative. 

There are plenty of accessible toilets (larger, wider cubicle with a door opening outwards) available throughout the venues.  

There’s also a Changing Places toilet in John Cain Arena, beside the Information Desk and in Rod Laver Arena at Door 7. Guests can use their MLAK to access these facilities or collect a key from the venue Information Desk.  

We have FM Transmitters which work across the seating bowl of Rod Laver Arena, John Cain Arena and Margaret Court Arena. These can be collected from the relevant arena information desk each day. Patrons need to provide their own headphones.

Accessibility ramps are across the precinct and are a major part of the Melbourne Park Precinct redevelopment, including an improved ramp from Garden Square to Rod Laver Arena.

Rod Laver Arena has internal ramps from the concourse to the seating bowl, located at doors 1, 2 and 9.